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Business Relevant Performance Metrics

Business relevant performance metrics (BRPM) is a disciplined system adapted and deployed by Altran Engineering Solutions to promote and manage continuous improvement on deliveries for all strategic engagements. BRPM is a mechanism to ensure that day –to-day activities are aligned with the company’s vision and provides management with a means of linking problem identification with problem solving and a method for managing continuous improvement by focusing on customers key deliverables.

Our philosophy is that managers are expected to demonstrate their success with metrics that customers understand. For delivery managers in Altran Engineering Solutions, this means showing that best delivery practices such as “Effective communication through defined Co-Engineer delivery models” produce the desired results.

Altran Engineering Solutions has the capability to develop and deploy metric – based analysis which can give guidance about what is working and demonstrate the value delivered. Globally companies work on the process of reducing the cost and it is a long term continuous effort. Through BRPM we enable their client to track the key metric of “Operating Margin”.

BRPM provides a framework that ensures a strong linkage between customer satisfaction, quality, productivity and profitability. It links the strategy of the company with its tactics and ties the two together through Key Measurables. Establishing a BRPM helps is deliver clients several benefits such as

  • Creating a mechanism that promotes engagement alignment
  • Identify the necessary key measurables to drive the businesses
  • Establishing data- driven priorities & allowing efficient use of resources
  • Driving system changes through established feedback loops
  • Promoting teamwork across all functional and cross-functional barriers by using common language and common tools.

Components of BRPM:

Key Measurables:

key measurable relevant to the engagement are jointly reviewed and selected by the client and Altran Engineering Solutions and it reflects the overall direction, strategy and health of the engagement. BRPM concentrates on “Leading Indicators – Deliverables” and drives the “Lagging Indicators – Financials”. This approach ensures the link between the non-financial and the financial measures. The key measurables are selected based by the implemented business model, type of industry, domain, engagement type and deliverables as per client based tasks. The selected measurable drives the financial benefits.
Tools:

BRPM focuses on the use of four main tools or elements:

  • The Trend Chart – Shows the pattern of performance overtime
  • The Pareto Chart – Shows the prioritization of sub-issues
  • The Problem- Solving Process – provides the action to correct the problems discovered through the data
  • The Paynter Chart – verifies the effectiveness of corrective actions and whether these actions have had an impact on sub-issues

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Business Relevant Performance Metrics

Business relevant performance metrics (BRPM) is a disciplined system adapted and deployed by Altran Engineering Solutions to promote and manage continuous improvement on deliveries for all strategic engagements. BRPM is a mechanism to ensure that day –to-day activities are aligned with the company’s vision and provides management with a means of linking problem identification with problem solving and a method for managing continuous improvement by focusing on customers key deliverables.

Our philosophy is that managers are expected to demonstrate their success with metrics that customers understand. For delivery managers in Altran Engineering Solutions, this means showing that best delivery practices such as “Effective communication through defined Co-Engineer delivery models” produce the desired results.

Altran Engineering Solutions has the capability to develop and deploy metric – based analysis which can give guidance about what is working and demonstrate the value delivered. Globally companies work on the process of reducing the cost and it is a long term continuous effort. Through BRPM we enable their client to track the key metric of “Operating Margin”.

BRPM provides a framework that ensures a strong linkage between customer satisfaction, quality, productivity and profitability. It links the strategy of the company with its tactics and ties the two together through Key Measurables. Establishing a BRPM helps is deliver clients several benefits such as

  • Creating a mechanism that promotes engagement alignment
  • Identify the necessary key measurables to drive the businesses
  • Establishing data- driven priorities & allowing efficient use of resources
  • Driving system changes through established feedback loops
  • Promoting teamwork across all functional and cross-functional barriers by using common language and common tools.

Components of BRPM:

Key Measurables:

key measurable relevant to the engagement are jointly reviewed and selected by the client and Altran Engineering Solutions and it reflects the overall direction, strategy and health of the engagement. BRPM concentrates on “Leading Indicators – Deliverables” and drives the “Lagging Indicators – Financials”. This approach ensures the link between the non-financial and the financial measures. The key measurables are selected based by the implemented business model, type of industry, domain, engagement type and deliverables as per client based tasks. The selected measurable drives the financial benefits. Tools:

BRPM focuses on the use of four main tools or elements:

  • The Trend Chart – Shows the pattern of performance overtime
  • The Pareto Chart – Shows the prioritization of sub-issues
  • The Problem- Solving Process – provides the action to correct the problems discovered through the data
  • The Paynter Chart – verifies the effectiveness of corrective actions and whether these actions have had an impact on sub-issues