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Thought Leadership

Concurrent Engineering

Concurrent Engineering is defined as the work process in which geographically dispersed engineering teams can work in parallel on a single project to reduce the total engineering time. Such geographically dispersed teams are common in multinational corporations with operations in various countries and also when a company works with an […]

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The New Language of Customer Centricity

In a customer facing world today where businesses scream and proclaim about their customer centricity, it is ironic that the number of customer satisfaction surveys that portray a negative result is on the rise. We have seen organization models, interviews with senior management members, strategy consulting firms all concentrating on building an image of customer […]

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Thought Leadership

Concurrent Engineering

Concurrent Engineering is defined as the work process in which geographically dispersed engineering teams can work in parallel on a single project to reduce the total engineering time. Such geographically dispersed teams are common in multinational corporations with operations in various countries and also when a company works with an […]

Read More

The New Language of Customer Centricity

In a customer facing world today where businesses scream and proclaim about their customer centricity, it is ironic that the number of customer satisfaction surveys that portray a negative result is on the rise. We have seen organization models, interviews with senior management members, strategy consulting firms all concentrating on building an image of customer […]

Read More